• Frequently Asked Question

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    FAQ 1

This is a short list of our most frequently asked questions for EWEAT internet tv box. For more question and answers you are looking for, or if you need any other support, please email us of start a live chat for further assistance. We’re looking forward to get an interesting business dialogue with you.

Q: Are you a manufacturer or trading company?

A: We are a manufacturer specialized in LCD video wall, digital signage and matrix switcher items.

Q: How long is the warranty?

A: About our video wall and digital signage items, the guarantee is 2 years of the screens and 5   years of other parts. As our matrix switcher, we have a guarantee of 6 years.

Q: If it’s possible to have my logo on the product.

A: FOLAIDA (our brand), neutral appearance, customized logo, all are available with silk print.

Q: What brand of raw screen of the video wall and digital signage?

ASamsung and LG screen.

Q: What’s the type of your matrix switcher?

A: Usually 3 types. HDMI, HDBaseT and IP matrix switcher. And our HDMI matrix switchers including normal HDMI matrix switcher, Seamless HDMI matrix switcher and video wall controller/processor.

Q: What’s the packing of your products?

A: About our video wall and digital signage items, our own carton, wooden case and Airbox, both are available.

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